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Darussalam KSA-Privacy Policy

Section 1-Overview (We, us, our) will take all measures to protect consumer data, it will be stored on a secure server and would comply with applicable KSA laws and Shariah principles.

When making a purchase on the site, we will collect personal information regarding your name, address, phone number, email, product selection, payment card details. Darussalam may also collect information regarding search terms, web pages visited, advertisements clicked, type of browser used, country and area code, location (IP address, URL, domain type). This information may also be collected for non-registered users and is known as device information.

Any information provided or publicly available to identify you will be held in accordance with the data commissioner's office. The use of this information will only be applicable to the below purposes

  • Process orders to provide services
  • For statistical purposes to improve this Website and its services to you (including but not limited to data analytics, accounting, and auditing)
  • To evaluate and improve web content and provide tailored advertisements
  • To administer the website
  • Communicate to you special offers, promotions or products of interest (as per consent)

You certify that you do not object to getting in touch via phone, email or writing for the above purposes. You can not hold us liable for breach of rights under the Telecommunications (Data Protection and Privacy) Regulations 1999 for the above use of information.

Information Disclosure-We will maintain your data privacy and will not disclose your information to a third party or company however we are bound to share information in the following cases

  • If required by law
  • To law enforcement authorities or government officials 
  • When disclosure is necessary in regards to an investigation into illegal activity

Darussalam is entitled to alter and modify this privacy policy at any moment without prior notice. You should regularly review the privacy policy in order to stay informed regarding any changes. Continued use of the website would be considered an implicit agreement to the privacy policy.

Section 2-Information We Collect

We may collect the following personal information on our users 

  • Name, gender, Date of birth
  • Contact details (postal address, email address, mobile or other phone numbers, and mobile service provider)
  • Information on consumer demographics including postcodes and behavioral information
  • Any other information pertaining to surveys/ offers

Section 3- How we use the Information

 We may use the acquired information for the following purposes

  • Process orders and provide services
  • Internal record keeping.
  • We may use the information to analyze and improve our products/ services and websites.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • We may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. 

Section 4-Security

We are fully committed to safeguarding your information and have taken the necessary measures by implementing physical, administrative and technical procedures for data privacy and prevention of loss and damage to data. The collected information will only be used for the purposes stated in the privacy policy.

Section 5-Link to other Websites

We may provide links to other websites for your convenience however these websites operate independently. They would have their own privacy policy and as a result, we can not be held responsible for the privacy of information shared on these websites. You should refer to the privacy policies of the sites visited.

Section 6-Collection of Personal Information

You may restrict the acquisition and use of your private information by the following ways

  • At the time of filling out a form on the website, you may check the relevant box to prevent the data being used for marketing communications
  • If you would like to revoke your past decision of using information for marketing purposes then you may contact us by emailing at

Your information will not be disclosed to any third party without your consent unless we are bound to do so by law. We may send relevant promotional material regarding third parties subject to your consent.

You may contact us and request the information held against your profile under the Data Protection Act 1998 for a small fee. You may contact us for the correction of any information collected on you.

Section 8-Participation in Contests

In case of participation of a contest or prize draw, Darussalam collects information regarding your name, mailing address, and email address. The prize is delivered to the mailing address after notification via email.  When participating in such a contest you will automatically be subscribed to our newsletter containing communication regarding promotions, new products, etc. You may unsubscribe at any moment by clicking the unsubscribe link in the emails received.

Section 9-Use of Cookies makes use of cookies to provide enhanced features and functionality. A cookie is referred to as a small file that is placed on the computer hard drive and assists to analyze incoming web traffic. They allow web applications to respond to you as an individual.

Traffic log cookies allow us to gather data on web pages visited Such data provides insights and allows us to improve the website experience for visitors Once the data is used for the purpose of analysis, it is removed from the system.

Cookies do not give us access to your computer and are limited to the data you wish to disclose. You have the right to enable or disable cookies based on your personal preference. Most browsers automatically accept cookies but you may configure your browser settings.  However, disabling cookies may prevent certain features and functionality of the website.

Section 10-Cookies we Collect


COOKIE Description


The association with your shopping cart.


Stores the category info on the page, that allows to display pages more quickly.


The items that you have in the Compare Products list.


Your preferred currency


An encrypted version of your customer id with the store.


An indicator if you are currently logged into the store.


An encrypted version of the customer group you belong to.


Stores the Customer Segment ID


A flag, which indicates whether caching is disabled or not.


You sesssion ID on the server.


Allows guests to edit their orders.


The last category you visited.


The most recent product you have viewed.


Indicates whether a new message has been received.


Indicates whether it is allowed to use cache.


A link to information about your cart and viewing history if you have asked the site.


The ID of any polls you have recently voted in.


Information on what polls you have voted on.


The items that you have recently compared.


Information on products you have emailed to friends.


The store view or language you have selected.


Indicates whether a customer allowed to use cookies.


The products that you have recently viewed.


An encrypted list of products added to your Wishlist.


The number of items in your Wishlist.